Latino Culture : A Dynamic Force in the Changing American Workplace,9781931930130

Latino Culture : A Dynamic Force in the Changing American Workplace

by
ISBN13: 9781931930130
ISBN10: 1931930139
Format: Paperback
Pub. Date: 2005-06-14
Publisher(s): Intercultural Pr
List Price: $27.95

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Summary

The first part of the book covers demographics, defines various generations of Latinos and discusses key work related values that may impact Latinos' views, interactions, and reactions to events. The second part of the book describes common work issues and explains ways in which Latinos are likely to respond to them. This section covers issues such as interviewing, hiring decisions, concept of time, sexual harassment and relationships at work. Most chapters present vignettes to illustrate cultural issues. The cultural pointers at the end of each vignette help highlight key issues.

Table of Contents

Introduction xi
CHAPTER 1 Who Are Latinos? 1(8)
Demographics
2(2)
Hispanic or Latino?
4(1)
Latino or Latina?
5(1)
The Role of Latinos in the U.S. Economy
5(4)
CHAPTER 2 Latino Diversity 9(10)
Language
10(1)
Country of Origin
11(3)
Generation
14(2)
Religion
16(1)
Race
17(1)
Educational Attainment
18(1)
CHAPTER 3 Cultural Values Relevant to the Workplace 19(28)
Time Orientation
20(3)
Personalismo
23(4)
Simpatia
27(3)
Respeto
30(3)
Power Distance
33(3)
Collectivism
36(3)
Familism
39(4)
Religion
43(4)
CHAPTER 4 Communication Styles of Latinos 47(22)
Verbal Communication
49(1)
Direct versus Indirect Approach
50(4)
Nonverbal Communication
54(7)
Spanish in the Workplace
61(8)
CHAPTER 5 Gender Issues in the Workplace 69(22)
Machismo
70(7)
Marianismo
77(5)
Work Interaction among Men and Women
82(3)
Work Interaction among Latinas
85(1)
Work Interaction among Men
86(5)
CHAPTER 6 Understanding Latinos' Style at Work 91(36)
Motivation
92(5)
Conflict Management
97(5)
Forcefulness
102(5)
Sense of Responsibility
107(5)
Risk Taking
112(3)
Resourcefulness
115(4)
Problem Solving
119(3)
Ethics
122(5)
CHAPTER 7 Contrasting Aspects of Latino and Mainstream Cultures 127(24)
Ambition
128(4)
Loyalty
132(4)
Leadership
136(3)
Pride
139(3)
Honor
142(3)
Success
145(1)
Latino Interpretation
145(3)
The Impact of Cultural Values
148(3)
CHAPTER 8 Latinos as Supervisors, Employees, and Colleagues 151(26)
Latinos as Supervisors
152(11)
Latinos as Employees
163(9)
Latinos as Colleagues
172(5)
CHAPTER 9 Specific Situations in the Work Environment 177(32)
Interviewing
177(2)
Personal Information
179(9)
Hiring and Firing
188(6)
Assessment and Feedback
194(4)
Professional Development and Training
198(4)
Sexual Harassment
202(7)
Conclusion 209(2)
Bibliography 211(8)
About the Authors 219(2)
Index 221

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