Streamlined Process Improvement

The next evolutionary step in process improvementfrom one of the field's most influential figures! Six Sigma broke new ground in reducing process variation, but it doesn't account for improvements in key processes; Lean is effective, but fails to address the need for major improvement in key processes. Now, former ASQ president H. James Harrington provides the solution you've been waiting for-a method that cuts cost and cycle time by 60% and improves quality by 100%. Streamlined Process Improvementhelps you initiate dramatic improvement in organizational processes quickly and efficiently using Harrington's step-by-step process: Phase I. Plan Define critical business processes Select process owners Define preliminary boundaries Form and train the Process Improvement Box in the process Establish measurements and goals Develop project and change management plans Conduct a Phase I tollgate Phase II. Analyze Flowchart the process Conduct a Benchmark study Conduct a process walkthrough Perform Process Cost, Cycle Time and Output analysis Prepare the simulation model Implement quick fixes Develop a current culture model Conduct Phase II tollgate Phase III. Streamle Apply Streamlining approaches Conduct a benchmarking study Prepare an improvement, cost, and risk analysis Select a preferred process Prepare preliminary implementation plan Conduct Phase III tollgate Phase III. Execute Bureaucracy elimination Value-added analysis Duplication elimination Simplification Cycle-time reduction Error-proofing Supplier partnership Technology Process upgrading Risk management Standardization Simple language' Phase IV. Implement Prepare a final implementation plan Implement new process Install in-process measurement systems Install feedback data systems Transfer project Conduct the Phase IV tollgate Phase V. Continuous Improvement Maintain the gains Implement Area Activity Analysis Qualify the process